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Price is not a good comparison for web site hosting

Price may be an important consideration when evaluating hosting options, but increasingly, price is being standardised, with annual plans from 37.75 providing ample resources for the average web site.

However price alone is a very poor comparison metric. Features are generally compared when looking at price - but again, this metric is mis-leading, as many small web hosting companies vastly oversell their capacity - so from a customer point it doesn’t matter if they tell you you’re getting 1gb or 100gb - it’s on the same server.

The best metric when signing up for a hosting account is infrastructure. Will the network collapse? What is the backup and restore policy? What hardware is your web site on and how redundant to failure is it? What level of guaranteed support do you get? Is it 24/7?
Now, if you can find a host with good price, good feature specs AND great infrastructure you’re sorted. Hmm … I wonder where you’ll get that … :-)

  1. Well, I love you guys, the new plan definitions rule and beat all the local competition by miles, and most of the foreign ones too!

  2. I wonder too, since I’m reading this blog because I cannot get into my email or look at our hosted sites - why? Because someone ELSE in our IP range is being hit with a DOS attack.

    In fairness, it’s a good blog and I’ve enjoyed reading it - and I will probably continue to do so - but the circumstances that I found it under are less than satisfactory.

  3. Hi Terri,

    Since we’ve only had one DOS attack in the last year or more, I assume you are on a rack365 value server. One of the servers on this 10Mbps value network was indeed targetted by Chinese based DOS attack. The attack limited throughput across the network, which would have resulting in sites timing out, etc. We filtered the traffic at our borders and then pused the filtering upstream to our carriers and the issue was resolved asap. We apologise for the inconvenience caused, and assure you that all other servers and services were unaffected.

    Since the attack, we have put more aggressive filtering in place at the edge of the 10Mbps value network, to help mitigate any future such attacks.

  4. I think the the most important thing in choosing hosting is relialibility, fast response support 24 hours every day. Many hosting companies have similar prices, but support level is different.

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