Comments for Hosting 365 http://blog.hosting365.com Sun, 12 Oct 2008 17:49:03 +0000 http://wordpress.org/?v=2.3.3 Comment on Register365.com (beta) by Stephen McCarron http://blog.hosting365.com/2007/07/10/register365com-beta/#comment-31592 Stephen McCarron Mon, 08 Oct 2007 13:08:57 +0000 http://blog.hosting365.com/2007/07/10/register365com-beta/#comment-31592 Hey Mark, 1.5 went well, we now have full Bulk Register functions, as well as smoother functions for checking out with multiple services / products. Hey Mark,

1.5 went well, we now have full Bulk Register functions, as well as smoother functions for checking out with multiple services / products.

]]> Comment on Register365.com (beta) by Mark http://blog.hosting365.com/2007/07/10/register365com-beta/#comment-30155 Mark Thu, 20 Sep 2007 13:29:44 +0000 http://blog.hosting365.com/2007/07/10/register365com-beta/#comment-30155 Hi Stephen, The new system does not have a bulk registration solution or an option to press a renew button beside your due for renewal domains when logged into your account. This makes the process of registering new domains and renewing existing domains a very long winded process because you have to go through the whole purchase process for each and every one. The current system is ok if you only have a hand full of domains but is now a seriously time consuming process for anyone with large amount's of domains. Mark Hi Stephen,

The new system does not have a bulk registration solution or an option to press a renew button beside your due for renewal domains when logged into your account.
This makes the process of registering new domains and renewing existing domains a very long winded process because you have to go through the whole purchase process for each and every one.

The current system is ok if you only have a hand full of domains but is now a seriously time consuming process for anyone with large amount’s of domains.

Mark

]]> Comment on Register365.com (beta) by Stephen McCarron http://blog.hosting365.com/2007/07/10/register365com-beta/#comment-29921 Stephen McCarron Mon, 17 Sep 2007 19:23:12 +0000 http://blog.hosting365.com/2007/07/10/register365com-beta/#comment-29921 Thanks for the feedback Robert, we have had issues keeping the ticket system in sync with the other databases and are reviewing our options at the moment. you can of course log issues via the website, livechat or email also. Thanks for the feedback Robert, we have had issues keeping the ticket system in sync with the other databases and are reviewing our options at the moment. you can of course log issues via the website, livechat or email also.

]]> Comment on Register365.com (beta) by Robert http://blog.hosting365.com/2007/07/10/register365com-beta/#comment-29565 Robert Wed, 12 Sep 2007 19:51:23 +0000 http://blog.hosting365.com/2007/07/10/register365com-beta/#comment-29565 Correct me if I'm wrong but isnt your H-Sphere login details supposed to work on connect365.ie, your support ticket system. Since myself ( and 2 of my new clients) have signed up to these new plans we cant login to submit new tickets. Your Live Chat said this was a bug and to email you through a link they sent me, I emailed you only to be advised 3 times that my H-shpere login is fine ?? you even sent me my password details. The ticket was for connect365 not my Hosting panel login. My client emailed you and was told that his login and password are just his email address and to use that. This post is not meant as a snipe/criticism, I recommend all my clients to you for hosting and will continue to do so but I think you need to look at your ticket support as getting 3 different stories is not what I expect when looking for a resolution to my problem ( thats still unresolved ) Just to add a big thanks to Aidan for seamlessly migrating my own hosting plan to the new system and best of luck with the new website :) Correct me if I’m wrong but isnt your H-Sphere login details supposed to work on connect365.ie, your support ticket system. Since myself ( and 2 of my new clients) have signed up to these new plans we cant login to submit new tickets.

Your Live Chat said this was a bug and to email you through a link they sent me, I emailed you only to be advised 3 times that my H-shpere login is fine ?? you even sent me my password details. The ticket was for connect365 not my Hosting panel login. My client emailed you and was told that his login and password are just his email address and to use that.

This post is not meant as a snipe/criticism, I recommend all my clients to you for hosting and will continue to do so but I think you need to look at your ticket support as getting 3 different stories is not what I expect when looking for a resolution to my problem ( thats still unresolved )

Just to add a big thanks to Aidan for seamlessly migrating my own hosting plan to the new system and best of luck with the new website :)

]]> Comment on Register365.com (beta) by Stephen McCarron http://blog.hosting365.com/2007/07/10/register365com-beta/#comment-29533 Stephen McCarron Wed, 12 Sep 2007 10:47:07 +0000 http://blog.hosting365.com/2007/07/10/register365com-beta/#comment-29533 Existing customers can now be moved to the new features and pricing, altho the billing integration is not yet complete. Simply submit a ticket to support to have the change made. We will be automatically moving customers over the next few months, as renewals, etc, arrive. Existing customers can now be moved to the new features and pricing, altho the billing integration is not yet complete. Simply submit a ticket to support to have the change made.

We will be automatically moving customers over the next few months, as renewals, etc, arrive.

]]> Comment on Register365.com (beta) by E2 http://blog.hosting365.com/2007/07/10/register365com-beta/#comment-29094 E2 Thu, 06 Sep 2007 00:55:59 +0000 http://blog.hosting365.com/2007/07/10/register365com-beta/#comment-29094 The billing info part of the contacts form is set up to require a zip code which is preventing me correcting my address. The billing info part of the contacts form is set up to require a zip code which is preventing me correcting my address.

]]> Comment on Free Blogs! by JoeyBurns http://blog.hosting365.com/2006/04/01/free-blogs/#comment-28682 JoeyBurns Fri, 31 Aug 2007 23:27:28 +0000 http://blog.hosting365.com/2006/04/01/free-blogs/#comment-28682 Wow, there is some really nice info here. I'll definitely come back soon to see everything. Way to go! ;-) Joey Wow, there is some really nice info here.
I’ll definitely come back soon to see everything.
Way to go! ;-)

Joey

]]> Comment on Register365.com (beta) by Colm http://blog.hosting365.com/2007/07/10/register365com-beta/#comment-28471 Colm Wed, 29 Aug 2007 10:24:36 +0000 http://blog.hosting365.com/2007/07/10/register365com-beta/#comment-28471 I'm with Robert ... It's great to release new options for new customers, but what about those who've been around for a while now? Fees seem much cheaper on the new reg365 hosting, but to avail of it I have to close my existing account, open new one (with same company from my POV), and transfer web site ... would an interim "solution" be to at least offer the new rate for the older hosting365 users on renewals? Perhaps (probably!) I don't fully appreciate the finer details, but that's how it looks to me ... ??? Colm. PS I have a ticket logged. I’m with Robert … It’s great to release new options for new customers, but what about those who’ve been around for a while now? Fees seem much cheaper on the new reg365 hosting, but to avail of it I have to close my existing account, open new one (with same company from my POV), and transfer web site … would an interim “solution” be to at least offer the new rate for the older hosting365 users on renewals?

Perhaps (probably!) I don’t fully appreciate the finer details, but that’s how it looks to me …

???

Colm.
PS I have a ticket logged.

]]> Comment on Register365.com (beta) by Robert http://blog.hosting365.com/2007/07/10/register365com-beta/#comment-28084 Robert Sat, 25 Aug 2007 15:39:48 +0000 http://blog.hosting365.com/2007/07/10/register365com-beta/#comment-28084 Hi Ed, About these new hosting plans. Live chat just told me to avail of them I have to close my existing account, Fax you a letter asking you close it and then open another new account and transfer all my websites over to it. Is this right ?? Hi Ed,

About these new hosting plans. Live chat just told me to avail of them I have to close my existing account, Fax you a letter asking you close it and then open another new account and transfer all my websites over to it.

Is this right ??

]]> Comment on Free Blogs! by JosesKaraoke http://blog.hosting365.com/2006/04/01/free-blogs/#comment-27789 JosesKaraoke Wed, 22 Aug 2007 22:12:24 +0000 http://blog.hosting365.com/2006/04/01/free-blogs/#comment-27789 Just a short note to say I like your blog. Good job and keep up the great work! Kenneth Just a short note to say I like your blog.

Good job and keep up the great work!

Kenneth

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